Offering Help

You can also offer help by creating a Ticket Number and Code, or taking the Ticket Number and Code your customer creates when requires support.

By using a Ticket you create a private communication channel, valid for one session, keeping your computer information safe.

Tickets will act as a "nickname", identifying your computer with a temporary mask so the supported user never sees any real computer information.

•	How to create tickets

•	How to accept tickets