Chat Window

SupportSmith allows you to chat with your customer/suporter.

The chat window can be hidden/shown acording to your needs. On the upper left corner you will see the Chat option. By clicking it you will open the floating Chat window.

This is how the Remote Access window with the floating chat shown looks like. To fix the chat just press the small pin.

How to chat

You easily start chatting with your supporter/customer by opening the chat window though the link on the upper top side of the window.

Then use the text panel to type your messages and click on the arrow button or press Enter.

Use the black X will close the chat, to keep a record of the chat session press the "Save" icon and select the destination folder to store your chat log as .txt.